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#11
MSFS Product Support / Re: EGJJ not showing up FS2024
Last post by Gary Summons - May 31, 2025, 04:19 PMYou make sure the product folder is in the 2024 community folder.
If you do that it will display. If not then it means the folder you think is the community folder is not correct.
You certainly don't rename any files.
If you do that it will display. If not then it means the folder you think is the community folder is not correct.
You certainly don't rename any files.
#12
MSFS Product Support / Re: EGGD Bristol Update
Last post by Gary Summons - May 31, 2025, 04:16 PMNo not soon. It requires a remake so not this year, but maybe in 2026
#13
MSFS Product Support / Re: EGGD Bristol Update
Last post by James Brierley - May 30, 2025, 01:16 PMHi Gary,
Just an update on this, BRS are changing the apron layout (https://nats-uk.ead-it.com/cms-nats/export/sites/default/en/Publications/briefing-sheets/EG_2025_025.pdf). Will we be able to see this implemented soon?
Thanks,
James
Just an update on this, BRS are changing the apron layout (https://nats-uk.ead-it.com/cms-nats/export/sites/default/en/Publications/briefing-sheets/EG_2025_025.pdf). Will we be able to see this implemented soon?
Thanks,
James
#14
MSFS Product Support / EGJJ not showing up FS2024
Last post by mikced 76 - May 28, 2025, 12:37 PMI cant et EGJJ to show up in FS2024 at all. I have the common libraries as well as the airport itself in the community folder.
Noticed in the: scenery/word/scenery folder the airport.bgl is actually named airport..bgl. Could this be a reason perhaps? I did try to change it manually though without much success
Noticed in the: scenery/word/scenery folder the airport.bgl is actually named airport..bgl. Could this be a reason perhaps? I did try to change it manually though without much success
#15
MSFS Product Updates & News / Re: The City of Derry Airport ...
Last post by Gary Summons - May 25, 2025, 08:32 AMI've now fixed this in 1.0.3 Marketplace update can take up to 2 weeks before it shows
#16
MSFS Product Updates & News / Re: The City of Derry Airport ...
Last post by Christopher Low - May 23, 2025, 08:31 AMI have already informed Gary about that, so he will issue an update in due course 
#17
MSFS Product Updates & News / Re: The City of Derry Airport ...
Last post by David Clark - May 22, 2025, 11:47 PMHi I have a set if steps at the end of 08 (Marketplace purchase), any ideas how to remove?
#18
MSFS Product Support / Lost products
Last post by Gary Summons - May 09, 2025, 04:43 PMFor the past 15 years. All my direct sales have stressed the fact that you need to store your downloads.
Dispite this customers continue to expect life time cloud storage from me. Including somehow I know everything about them and can reissue products because they say they purchased it
I don't like pointing out common sense. But i can only reissue if the email you suplly has a record of that purchase/s. Or if you can provide a bank/card statement/payment email showing it. I cannot reissue unless one of those is true. Often customers don't even know if the purchase was from our site, or the other 3 resellers(MS marketplace, simmarket and flightsim.to) If you purchased from the resellers then it is they who can reissue, not us.
Addons can be easily copied and pirated. So please don't send a screenshot of an install folder or keycode, these are not proof of purchase. (keycode is generic)
You have 2 ways to reinstall.
1) Use your backup. Which of cause everyone should be doing.
2)You can use the "my purchases" link here.
https://www.uk2000scenery.com/php/index.php
Enter the email and if anything was purchased with that email, it will be sent to you.
If both can't be done, then sorry I can't help you. I have no way of verifing the purchase.
Dispite this customers continue to expect life time cloud storage from me. Including somehow I know everything about them and can reissue products because they say they purchased it
I don't like pointing out common sense. But i can only reissue if the email you suplly has a record of that purchase/s. Or if you can provide a bank/card statement/payment email showing it. I cannot reissue unless one of those is true. Often customers don't even know if the purchase was from our site, or the other 3 resellers(MS marketplace, simmarket and flightsim.to) If you purchased from the resellers then it is they who can reissue, not us.
Addons can be easily copied and pirated. So please don't send a screenshot of an install folder or keycode, these are not proof of purchase. (keycode is generic)
You have 2 ways to reinstall.
1) Use your backup. Which of cause everyone should be doing.
2)You can use the "my purchases" link here.
https://www.uk2000scenery.com/php/index.php
Enter the email and if anything was purchased with that email, it will be sent to you.
If both can't be done, then sorry I can't help you. I have no way of verifing the purchase.
#19
MSFS Product Support / Re: EGGD Bristol Update
Last post by Gary Summons - May 06, 2025, 08:24 PMYes, Im sure I will remake it, but not for this year.
#20
Legacy products for older Sims / Re: PAPI Lights do not show in...
Last post by Peter Bendl - Apr 29, 2025, 09:47 PMHave resolved by downloading UK2000 scenery.